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We are committed to a quality managed service at every level and have met the requirements of BS EN ISO 9001:2015 accreditation and NSI Quality Schedule SSQS 101. Our definition of the quality of service we provide starts with a thorough review of our customers needs and security requirements.
From the moment that Sonic and customer first meet, we will begin to assess and identify specific Security requirements. In close consultation with our customer, we will evaluate and review the threats, and advise on the most practicable systems to meet our customers needs.
Sonic Security Services is committed to ensuring customer satisfaction at all times with regard to each and every aspect of our service. Close liaison with Sonic and our customers will ensure that we correctly interpret your requirements. By developing a close working relationship our customers always have the opportunity to influence the standard and quality of service received.
Quality Assurance Charter
Fulfilling the Customer Requirements
Maintaining and Improving our Service
From day one of the contract, Sonic undertake to fulfil all their obligations to the customer. Our commitment to quality in all facets of our Company is reflected in our Total Quality Managed Service and demonstrates our determination for continued improvement and to maintain high standards at all times.
SSQS 101 - NSI Quality Schedule
We have acheived full compliance with BS EN ISO 9001, the British, European and International Standard for Quality Management Systems, is mandatory for any UKAS Accredited Quality Management Systems (QMS) Certification for supplying and maintaining electronic security systems compliant with the relevant British, European or International Product Standards required by end users and other stakeholders including the police and the insurer
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