Sonic Security Services have always believed in offering our customers a measured quality service. When the company started trading in 1992 we became inspected by the SSAIB. In 1998 we passed entrance with the NSI (National Security Inspectorate) NACOSS level and were upgraded in 2000 to Gold quality and BS EN ISO 9001. We now hold the quality approved Status BS EN ISO 2015. Our NSI Gold level is the highest perceived quality value across industry and is often considered the number one standard by the police, fire and rescue services and insurers.

NSI Gold ensures all our staff have been thoroughly security vetted. We are rigorously inspected twice a year on our quality of installations and internal management system, along with audits to ensure we maintain standards. We also maintain specialist security contract covers which mean we operate a 24 hour call out service with 4-hour emergency response subject to your type of system.

We have the expertise to survey the system tailored to your needs and liaise with your insurers. We only install reliable branded and up to date equipment which we then will certificate to NSI GOLD status and is a compliance for insurance. We operate the highest level of business excellence which is achieved by complying to the relevant BS and EN standards as well as our achievement of our ISO9001 Quality management. Gold approved companies meet the requirements of the police, through the Association of Chief Police Officers (ACPO) Policy on intruder alarms, who will respond to confirmed alarm activations for monitored systems which may be one of your insurers requirements.

Insurers will usually insist you use a Gold approved company as they meet the Association of British Insurers (ABI) requirements. Sonic Security Services Limited NACOSS Gold certification number is NAC/G/2493.

We are committed to a quality managed service at every level and have met the requirements of BS EN ISO 9001:2015 accreditation and NSI Quality Schedule SSQS 101. Our definition of the quality of service we provide starts with a thorough review of our customers needs and security requirements.

From the moment that Sonic and customer first meet, we will begin to assess and identify specific Security requirements. In close consultation with our customer, we will evaluate and review the threats, and advise on the most practicable systems to meet our customers needs.

From day one of the contract, Sonic undertake to fulfil all their obligations to the customer. Our commitment to quality in all facets of our Company is reflected in our Total Quality Managed Service and demonstrates our determination for continued improvement and to maintain high standards at all times.

At Sonic Security Services we are committed to ensuring our customers satisfaction at all times with regard to each and every aspect of our service. Close liaison with Sonic and our customers will ensure that we correctly interpret your requirements. By developing a close working relationship our customers, they always have the opportunity to influence the standard and quality of service received. We also use Trustpilot as an audited review platform which is available for anyone to view.